Catherine P. Bessant

Chief Operations and Technology Officer

Catherine P. Bessant is chief operations and technology officer at Bank of America, and is a member of the company’s executive management team. Since 2010, Bessant has led Global Technology and Operations (GT&O), delivering end-to-end technology and operating services across the company through nearly 95,000 employees and contractors in more than 35 countries. She also oversees the company’s business continuity and information security strategies and policies.

Since joining the bank in 1982, Bessant has held a number of senior leadership roles for the company. She was president, Global Corporate Banking; president, Global Product Solutions and Global Treasury Services; chief marketing officer; president, Consumer Real Estate and Community Development Banking; national Small Business Segment executive; and president of the Florida market.

Bessant serves as executive sponsor for the company’s Disability Advisory Council. She was formerly the executive sponsor for the Lesbian, Gay, Bisexual and Transgender (LGBT) Pride executive board and led the creation of the LGBT Ally program. She was previously named No. 1 among OUTstanding LGBT+ Ally Executives, presented by the Financial Times.

For the third consecutive year, she ranked No. 1 among the “25 Most Powerful Women in Banking” by American Banker. Bessant received the 2019 Women in Technology and Data Trailblazer (Lifetime Achievement) Award from WatersTechnology. She has also appeared on Working Mother magazine’s “50 Most Powerful Working Moms” list.

Active in the community and region, Bessant received the Distinguished Service Award from the University of North Carolina at Charlotte. In addition, she was awarded the North Carolina Order of the Long Leaf Pine, recognized by the Charlotte Business Journal with the Women in Business Lifetime Achievement Award, and named to Business NC’s Power 100. She chairs the North Tryon Vision Plan Advisory Committee.

Bessant led the formation of the Council on the Responsible Use of Artificial Intelligence (AI) to address ethical and policy issues related to the development and deployment of this rapidly evolving technology.

Bessant serves on the board of directors of Zurich Insurance Group, is an independent member of the USA Field Hockey board of directors, and is on the advisory board for the Ross School of Business at the University of Michigan. As part of a leadership course at Ross, she summited Africa’s Mount Kilimanjaro, the world’s tallest free-standing mountain, in August 2018.

Download Cathy Bessant's biography (printable PDF format)

Follow Cathy Bessant on Twitter: @CathyBessant


Recent Press Releases

Oct. 2, 2019 - Bank of America Named Winner of Top Companies for Women Technologists Program

Sept. 25, 2019 - Bank of America Granted Most U.S. Patents in the Financial Services Industry

July 11, 2019 - Euromoney Awards for Excellence 2019 Recognize Bank of America for Global Leadership in Diversity and Inclusion

Oct. 11, 2018 - Bank of America Named Winner of the 2018 Top Companies for Women Technologists Program

Apr. 10, 2018 - Harvard Kennedy School and Bank of America Announce The Council on the Responsible Use of Artificial Intelligence



Sept. 22, 2019 - Bank of America's Cathy Bessant: The Most Powerful Woman in Banking, American Banker

Apr. 23, 2019 - BofA’s Bessant on responsible AI, cyberattacks and data encryption, American Banker

Dec. 5, 2018 - Bank of America Tech Chief Defines Responsible AI Projects, Wall Street Journal

Nov. 19, 2018 - 2018 Charlotteans of the Year: Cathy Bessant, Charlotte Magazine

Oct. 8, 2018 - BofA Fintech Guru: Blockchain Morph Into Big Impact On Consumers Years Away, Forbes

Oct. 5, 2018 - In shadow of #MeToo, women execs call for greater leadership diversity, American Banker


Photo Gallery and Videos/Webcasts

Cathy Bessant                       CNBC financial cybersecurity






CNBC Capital        
Cathy Bessant
Photo Gallery

CNBC: Bessant on financial cybersecurity, May 10, 2018


CNBC Capital Exchange, May 10, 2018



Boards and Memberships